![]() ![]() "Lacks integration between applications and phones." "I want to see more features to improve security, such as integrated user behavior analysis." "It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access." "For the end users, it can be confusing if they have worked for another company that had the Authenticator app. We have problems with it every year and we need to involve support to fix it." The configuration of that was a little complicated." "Smart Licensing needs improvement. We had to have a proxy machine that's in our DMZ to talk to Duo for us. That's pretty much it." "There might be a little slowness, but that could be my connection." "There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?"" "I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services." "The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. ![]() Other than that, the solution was rock solid throughout my time administering it." "The technical engineers in the first line of support should improve their knowledge." "From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. "I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. It runs smoothly in Windows and macOS." "The two-factor authentication provides an additional layer of security for our organizational data, so Microsoft Authenticator plays a crucial role in making our confidential data more secure." "Don't delay implementing this solution, it's the best thing you can do for your identity protection." It has a two-factor based authentication which validates the user through the password, then it approves authentication." "We have a history of all our authentications and excellent integration with the Microsoft solutions we use at our company. I also like that I didn't find any limitations or negative aspects from the features of the tool because Microsoft Authenticator is not an extensive application. Microsoft Authenticator also has a good UI that's very simple to use. I also like that the tool is straightforward to use. That's the feature that I like the most." "What I like about Microsoft Authenticator is that it has good features. You don't have to punch in any password or any six-digit code. Rather than receiving a code in an SMS, you can just verify that it is you. It could be irritating at times, but improving the security posture is exactly what the Authenticator app does." "The solution is free to use and you can use it for every service." "The solution adds an extra layer of security." "Being able to easily authenticate yourself on the MSA app is valuable. It 1000% has security features that help to improve our security posture. "It enhances security, especially for unregistered devices. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional." "The anti-phishing feature is the most valuable." It takes a few minutes to configure it." "Multifactor authentication and secure two-factor authentication are the most valuable features. They can easily get into the network and do remote work." "For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. The fewer clicks they have to do to be online, the better it is. You get push notifications, that's probably the best thing about it. That single pane is also great because it's easy to enroll new devices." "It's a lot easier for our end users to connect to our network. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. ![]() ![]() Using it across a distributed network for securing access to our applications is big for us." "We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through." "The single pane of glass management works very well. Once we know that a username and password are compromised, we just reset the password to protect the company." "The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. We found a lot of problems with attackers being able to compromise accounts. ![]()
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